I read this article about Melinda Gates in Fortune magazine. One quotation from her really struck my heart and I would like to share it with you.
“If you are successful, it is because somewhere, sometime, someone gave you a life or an idea that started you in the right direction. Remember also that you are […]

Customer talk…
to their associates, friends and neighbors.
Here is the number of people they will talk to based
upon how well you handle their complaint.
3 if you do a good job
10 if you do a great job
25 if you do a bad job
50 if you do a real bad job
And you will be on the 6:00 PM […]

These quotes are about believing in and following your dreams. Something to digest for our Monday morning and for 2008…..
If you can imagine it you can create it. If you can dream it, you can become it.
Ward, William Arthur
Life is a cup to be filled not drained.
Anonymous
If one is the master of one […]

Competition does not
mean war….

It means learn.
It means prepare.
It means be your best.
Source: Sales Bible

“In the midst of our holiday “madness,” we often forget that
what most people want, more than anything else, is to be
truly appreciated by us. The best gift we can give to the
people in our lives is the gift of our true appreciation and
love.”
– Mike Robbins, author and speaker

The real world….
If you can anticipate objections,
you can prevent them from occurring.
Sounds simple, it just requires preparation and practice.
It takes time, creativity, and focus to make it happen.
Please try it.
Your reward for superior effort
will be superior sales…
which leads to a superior wallet.
source: The Sales Bible 

I found this list when I reorganized my old office, I thought it would be great for our Monday morning…
Suggestions for Success by H. Jackson Brown, Jr.

Marry the right person. This one decision will determine 90% of your happiness or misery
Work at something you enjoy and that’s worthy of your time and talent
Give people more […]

Here are some insights for our Monday morning about dealing or working with others…
“Natural talent, intelligence, a wonderful education - none of these guarantees success. Something else is needed: the sensitivity to understand what other people want and the willingness to give it to them.” - John Luther
“People don’t care how much you know until […]

“No matter how much work you can do. no matter how engaging your personality may be, you will not advance far in business if you cannot work through others.” - John Craig

Should we lower our price to attract more customer? ABSOLUTELY NOT!
“Being the least expensive won’t get you anywhere if the prospect has no confidence to buy. Many times low price actually scares the buyer.” - Jeffrey H. Gitomer.